Refund policy

Return & Refund Policy (Pakistan)

 

Thank you for shopping with [Rozzy.store]!
We aim to provide you with the best products and customer experience. If you are not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return if:

  • The product is defective, damaged, or incorrect.

  • The item is unused, unworn, and in its original packaging.

  1. Email us at ryzzostore@gmail.com or WhatsApp us at ryzzostore with:

    • Order number

    • Photos/video of the issue

    • Reason for return

  2. Our support team will review your request within 24–48 hours.

  3. If approved, you will receive return instructions and the return address.

Please do not send products back without approval.